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The CF Student Assistance Program (SAP) is a confidential resource for assisting students who may have personal problems which could affect their school, work or home lives and would prefer the professional counseling services to be provided from an outside of the college source. Services are free to all active CF students.
The SAP is managed by Bay Care Life Management. In order to access services, a student can call a toll-free helpline, 1-800-878-5470, during regular business hours Monday through Friday from 8:30 a.m.-5 p.m. For crisis situations which occur after hours, on weekends or holidays, a student can call the same number and the therapist on duty will be paged and will promptly respond to the call.
The SAP program offers services to address a broad spectrum of behavioral health needs, including mental health and other issues to include:
Problem Identification/Assessment and Referral. Based on telephone communication and/or face-to-face meeting, the student’s presenting problem(s) is identified, the individual is assessed and an appropriate plan of action is developed.
Crisis Intervention. This service offers post-crisis assessment and intervention services.
Short-term Problem Resolution. This type of counseling is offered when resolution of the presenting problem can be resolved within the initial counseling sessions.
Monitoring and Follow-Up Services. Appropriate monitoring of student’s progress and satisfaction.
Consultation with Appropriate Leadership. Providing individual consultation.
The CF Counseling website (https://www.cf.edu/student-life/student-services/counseling-services/) equips students with resources on scheduling appointments, mental health screenings, webinars and insightful tips.
The range of services offered by ACC encompasses:
- Assistance with admissions and financial aid applications
- Provision of appropriate classroom and testing accommodations
- Academic, career and personal coaching
- Access to sign language interpreters
- Adapted computer access
- Access to community resources
- On- campus counseling sessions facilitated by licensed clinicians
- Crisis intervention services
- Outreach and educational initiatives
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