6289: College Credit Certificate in Help Desk Support Technician (18 Credit Hours)
CIP: 11.0103
FL CIP: 0511010313
SOC: 15-1231, 15-1232
The certificate program in Help Desk Support Technician provides the student an understanding of an IT help desk. The student develops proficiency with assisting end-users with technical problems related to hardware, software and mobile devices.
Throughout the program, students will have the opportunity to earn industry-recognized certifications in CompTIA A+, CompTIA Cloud+ and CompTIA Network+.
This program is upward compatible with an Associate in Science degree. Contact the Financial Aid Office for clarification of financial aid eligibility.
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