May 28, 2024  
2023-2024 College Catalog 
2023-2024 College Catalog

Help Desk Support Technician, College Credit Certificate

6289: College Credit Certificate in Help Desk Support Technician (18 Credit Hours)
CIP: 11.0103
FL CIP: 0511010313
SOC: 11-3021, 15-1151

The certificate program in Help Desk Support Technician provides the student an understanding of an IT help desk. The student develops proficiency with assisting end-users with technical problems related to hardware, software, and mobile devices.

This program is upward compatible with an Associate in Science degree. Contact the Financial Aid Office for clarification of financial aid eligibility.